Returns

We hope that you love your order. However, if for any reason you are not entirely satisfied, you may return any product in its original condition for a full refund within 14 days from delivery.

For a Return Authorization number & return address, please contact our returns department at info@skinnytan.com.au

If the products you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to exchange the products or offer you a refund. Please contact us to arrange this.

If you have changed your mind, you can cancel your order but you will be required to arrange and pay for the return of the products to us. Please ensure you obtain a tracking number when you return the products to us. You should retain your tracking number in order to provide proof to us that you have returned the products, in the unlikely event that we do not receive the returned parcel.

We will process the refund due to you as soon as possible and, in any case, within 14 calendar days of the day on which we received the returned products. We will refund you on the original method of payment.

Tips

Tanning Tips

Tip No 1 - Exfoliate first

The better your canvas is to start with – the better your tan will be! That’s why our number one tip is to prep your skin properly first. Any scrub or loofah will do. Scrubs or primers will help remove dull, dead and older skin cells. This creates a smoother surface to apply tanner to and, because the new cells won’t shed so fast, your tan will last longer. Massaging vigorously at this stage on problem areas will also help increase blood flow. This can help reduce the appearance of cellulite as you prime the skin. Prep the skin at least a few hours before applying a tanner. It isn't a good idea to tan straight after a shower or scrub as the skin needs to calm down again first. Make sure there are no oil residudes left over from shower gels or primers before adding tanners to the skin as these can act like a barrier to the tanner.

More tips and advice